FAQ

Debts That Can Be Enrolled:
Credit cards
Department store cards
Signature loans
Personal loans
Unsecured lines of credit
Medical bills
Accounts in collections
Repossessed vehicle deficiencies

Unacceptable Debt:
Home loans
Student Loans
Auto Loans
IRS debt or back taxes
Utility bills
Other secured debts
Current law suits with judgments less than 12 months old

1. What is Debt Settlement?
2. Why choose FCS?
3. How do I qualify?
4. How do I enroll?
5. How Much Will the Program Cost?
6. Will this have a negative effect on my credit?
7. Do You Guarantee Results?
8. What part do I, the customer, play in the ongoing process?
9. Are My Creditors Going to Wait Months to Be Paid?

1. What is Debt Settlement?
Debt Settlement, also known as debt negotiation, provides relief to those struggling to make the minimum and long term payments owed to a creditor. A reduced balance is agreed upon by the parties involved; once the last payment is made, the debt is regarded as “settled in full” or “settled with a zero balance”. Debt Settlement is an option with unsecured debts, those in which a creditor is unable to seize or lien assets of the consumer to satisfy the debt. Unsecured debt usually refers to credit cards, personal loans, signature loans and medical bills. Consumers who opt for Debt Settlement avoid the stigma and negative credit history associated with bankruptcy; creditors avoid a complete loss on the debt and recover a reasonable portion of the amount owed.

2. Why choose FCS?
We know that there are quite a few companies out there that offer similar results and that you have a choice to make when it comes to deciding who will best serve your needs as you work hard to get out of debt. Simply put, FCS provides the best customer service in the industry! Not only do we have a professional staff of dedicated agents available to answer your incoming calls, but we offer something you won’t find with anyone else: your very own Client Account Manager will be assigned to you! This knowledgeable, experienced individual will be with you through each stage of the program and will have a direct line for you to call when you have questions that need to be answered. Our company seeks to keep you informed each step of the way; providing information, honest encouragement and program details by phone, email and mail.

3. How do I qualify?
-FCS accepts applicants from 43 states, who have a minimum of $7500 in unsecured debt.
-Applicants must be able to consistently make a minimum monthly deposit.
-An open/active checking account is a requirement.

4. How do I enroll?
We have two options for you! You may enroll through our website or take part in a discussion with one of our friendly, qualified Consultants. We’ll take you through a relatively simple underwriting process to confirm that your situation meets our requirements. Upon approval, we look forward to meeting with you in person to sign the contract and make sure you feel fully informed about the process!

5. How Much Will the Program Cost?
Our fees are based on the amount of debt you enroll in the program, as well as the amount of money we SAVE you. Our settlement fee is based on our performance and the savings we obtain for you off of your ORIGINAL balances! All fees are included in your monthly deposit amount. We will provide you with an estimated number of deposits that need to be made, so you will have a good idea of the savings you will receive by the time the program ends!

6. Will this have a negative effect on my credit?
Being on our program will have a negative effect on your credit. This is not a credit repair program, but a program designed to help you get out from under the burden of debt, and stay out of debt! As each account is settled to a zero balance, you will be able to focus on restoring your payment history, and building your credit.

7. Do You Guarantee Results?
While we do not guarantee specific results, our staff of professional, accredited negotiators have settled more than $330,690,000 of debt. Because our success fees are based on YOUR SAVINGS off of the original balance, we will work hard to obtain the best results possible!

8. What part do I, the customer, play in the ongoing process?
At the time of enrollment, we need you to supply accurate and complete information about your debts. The process is most efficient when you provide us with all of your monthly statements as soon as possible. Making monthly deposits on time is crucial. We ask that you maintain consistent communication with us throughout the program, by returning our calls and responding to any requests we make along the way. We promise to keep you informed and up to date and ask that you take an active part in the process by reviewing and approving the settlements we obtain for you, in a timely manner.

9. Are My Creditors Going to Wait Months to Be Paid?
Your creditors will call you to try to collect the money you owe. Your rights are protected under the Fair Debt Collection Practices Act, and you should continue to refer your creditors to FCS. Interest and other fees will continue to accumulate on your accounts, but, our settlement fees are based on how much we save you, based on your ORIGINAL balances at the time your accounts are enrolled.